This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Videos won't load on most sites including youtube, "an error occured, please try again later" pops up. It just started happening last night. Does anyone know why?

  • 1 reply
  • 107 have this problem
  • 1 view
  • Last reply by mymoz

TylerF
TylerF
more options

I've used firefox for years with no problem of any kind. Last night I went to go watch a video on youtube and if i just click on the video it loads fine but if i try to change the resolution an error saying "An error occurred, please try again later" pops up. I tried deleting the cache and history, also i reinstalled firefox and flash player, nothing helped.

I've used firefox for years with no problem of any kind. Last night I went to go watch a video on youtube and if i just click on the video it loads fine but if i try to change the resolution an error saying "An error occurred, please try again later" pops up. I tried deleting the cache and history, also i reinstalled firefox and flash player, nothing helped.

All Replies (1)

mymoz
mymoz
more options

Youtube started getting "An error occurred" when I upgraded firefox from 3.6.13 to 3.6.15, but continued to work for 3.6.13

I have NoScript add-on, and got 3.6.15 working for Youtube by upgrading to NoScript 2.0.9.9 (had been 2.0.1).