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Screen is stuck at Software update. Shows that its downloading, but have been that way for about 30 min.

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  • Last reply by cor-el

lysergic2
lysergic2
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Clicked on update software and then computer began to download the update. Now it has been have an hour and is still downloading the update. Shows that its connecting to the update server, but don't think it actually has. Im on a Mac, and have a very fast internet connection. Im not sure how long this update should take, but I feel that 30 min trying to connect to the update server is a long time. How do I fix this?

Clicked on update software and then computer began to download the update. Now it has been have an hour and is still downloading the update. Shows that its connecting to the update server, but don't think it actually has. Im on a Mac, and have a very fast internet connection. Im not sure how long this update should take, but I feel that 30 min trying to connect to the update server is a long time. How do I fix this?

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cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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See:

Remove the files in the updates and updates\0 folder.
You may need to delete active-update.xml and updates.xml as well if present.

Mac: /Applications/Firefox.app/updates