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add-ons not working

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  • 21 have this problem
  • 7 views
  • Last reply by asphodelus

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My add-ons are not working even though they are "namely" enabled. These include among others "Better Privacy" and "NoScript" (those are basically the ones I'm concerned about). I go to the add-ons window, they seem to be enabled, when I click the options button the whole window freezes and I have to close it through task manager. I tried disabling them - restart Firefox - re-enabling them - restarting Firefox --- no good. Reinstalled Firefox --- negative. I also went to help-> troubleshooting information and they are all marked as enabled. Nevertheless, neither of them is working: No NoScript icon, no script blocking, no Better Privacy pop-up when I exit the browser - nothing. The next step would be to completely remove and do a fresh installation. But I'm wondering what caused this.

Thanks.

My add-ons are not working even though they are "namely" enabled. These include among others "Better Privacy" and "NoScript" (those are basically the ones I'm concerned about). I go to the add-ons window, they seem to be enabled, when I click the options button the whole window freezes and I have to close it through task manager. I tried disabling them - restart Firefox - re-enabling them - restarting Firefox --- no good. Reinstalled Firefox --- negative. I also went to help-> troubleshooting information and they are all marked as enabled. Nevertheless, neither of them is working: No NoScript icon, no script blocking, no Better Privacy pop-up when I exit the browser - nothing. The next step would be to completely remove and do a fresh installation. But I'm wondering what caused this. Thanks.

All Replies (1)

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i found a way to fix mine that maybe you could try.

Look in your Profile Folder (go to this link to find out how to do that: http://kb.mozillazine.org/Profile_folder_-_Firefox#Finding_the_profile_folder ) Now, delete these files but make sure Firefox isn't running when you do this:

extensions.cache extensions.ini extensions.rdf

Restart/open Firefox and they should work now.