This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox gives a white-out website for facebook when it used to be working well. However when open wiht Explorer 8 facebook working fine. Default bowser is Firefox

  • 2 replies
  • 10 have this problem
  • 2 views
  • Last reply by Calle13

more options

Firefox gives a white-out website for facebook when it used to be working well. However when open with Explorer 8 facebook working fine. Default browser is Firefox.

Firefox gives a white-out website for facebook when it used to be working well. However when open with Explorer 8 facebook working fine. Default browser is Firefox.

All Replies (2)

more options

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

more options

Thank you cor-el, it works