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When clicking on my desktop icon, I receive a pop=up tath says "could not install this item because of a failure in chrome registration; please contact author about the problem." I click tghrough it several times and firefox comes up; how can I fix?

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  • Last reply by cor-el

DMenzenski
DMenzenski
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When I click on the firefox icon on my desktop the indicated message appears in a pop-up. I click through it three times and the firefox screen comes up, but it is not normal. I also do not think that updates are being downloaded

When I click on the firefox icon on my desktop the indicated message appears in a pop-up. I click through it three times and the firefox screen comes up, but it is not normal. I also do not think that updates are being downloaded

All Replies (1)

cor-el
cor-el
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Chrome Registration failures in Vista/Windows 7 can be a security measure to prevent programs from making changes to protected folders and registry keys.

The solution is to run the Firefox program once as Administrator (right-click: Run as Administrator) to get elevated permissions.