Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How get back in internet

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by TonyE

more options

I cannot connec to the internet. The top bar says 'untitled' andwhen i click on any bookmark it says 'loading' for a split second and gets right back to 'untitled' What can I do

I cannot connec to the internet. The top bar says 'untitled' andwhen i click on any bookmark it says 'loading' for a split second and gets right back to 'untitled' What can I do

All Replies (1)

more options

That can be caused by a firewall blocking Firefox. For details see https://support.mozilla.com/kb/Firefox+cannot+load+websites+but+other+programs+can