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why do i keep getting extraction failed - file is corrupt?

dismantled29
dismantled29
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Hi, I have tried a clean install, a system restore and everything i can think of but every time i try to install the latest version of FF, it brings me the same error. even the update feature did not work, kept saying about the integrity of the file then it had to download a full version and stops at 99%. Whateve i try it will not work, then i did a system restore and tried opening firefox and nothing happened. Please help

Hi, I have tried a clean install, a system restore and everything i can think of but every time i try to install the latest version of FF, it brings me the same error. even the update feature did not work, kept saying about the integrity of the file then it had to download a full version and stops at 99%. Whateve i try it will not work, then i did a system restore and tried opening firefox and nothing happened. Please help

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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Temporarily disable your anti-virus application just long enough to download Firefox, and re-enable it before starting the Firefox installer.

dismantled29
dismantled29 Question owner
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Hi, thanks for the response, i have taken all anti virus products off so there should be nothing that prevents installation. It keeps bringing the extraction failed - file is corrupt message.