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In the last week firefox will not open a new blank tab and will not bring up the bookmarks organization options when I bookmark a page. I have not changed any of my settings and can not find any settings that would cause this difference. Any ideas?

  • 4 replies
  • 10 have this problem
  • 9 views
  • Last reply by Erynn013

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What I mean by new blank tab is that if I click the button with the + next to already open tabs or go to file and click on New Tab nothing happens.

What I mean by new blank tab is that if I click the button with the + next to already open tabs or go to file and click on New Tab nothing happens.

Chosen solution

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

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Chosen Solution

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

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Thank you Tony that fixed the tab issue; however, it did not fix the bookmarks issue. I am still looking for an answer to that one.

Modified by Erynn013

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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:


This can also be a problem with the file places.sqlite that stores the bookmarks and the history.

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Thanks for all the help. The bookmark issue didn't get fixed but then they launched firefox 4.0. Now everything is working fine again.