This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I keep getting error that page isnt redircting properly..server redirecting in a way that will never be completed..always says cookies are disabled...diid what was suggested in your articles but this did not helpchangeiiiererl

  • 1 reply
  • 10 have this problem
  • 1 view
  • Last reply by cor-el

more options

i play games on facebook: cityville, frontierville...when you try to help others with missions. you click on things they need which then directs you to a page that registers what you sent in that specific game/or to open the game. There are times when I am redirected there / then there are times I am not. Here lately I am getting a white screen which says the page isn't redirecting properly, server redirecting in a way that will never be completed...it also says this problem can sometime be caused by disabling or refusing to accept cookies..I went to the firefox site and did what was suggested by firefox when there may be a cookie problem with to no avail...please help

i play games on facebook: cityville, frontierville...when you try to help others with missions. you click on things they need which then directs you to a page that registers what you sent in that specific game/or to open the game. There are times when I am redirected there / then there are times I am not. Here lately I am getting a white screen which says the page isn't redirecting properly, server redirecting in a way that will never be completed...it also says this problem can sometime be caused by disabling or refusing to accept cookies..I went to the firefox site and did what was suggested by firefox when there may be a cookie problem with to no avail...please help

All Replies (1)

more options

If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete cookies.sqlite-journal and cookies.txt, if they exist, in the Profile Folder in case the file cookies.sqlite got corrupted.