This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Screen flashes black with Firefox 4

  • 10 replies
  • 237 have this problem
  • 5 views
  • Last reply by nicolazilio

more options

Hi, I just intalled Firefox 4 on my laptop running Windows 7 64-bit. Since them, every time I open firefox or just a new tab my screen flashes black for a split second for a couple of times. Any idea of what the problem may be?

Hi, I just intalled Firefox 4 on my laptop running Windows 7 64-bit. Since them, every time I open firefox or just a new tab my screen flashes black for a split second for a couple of times. Any idea of what the problem may be?

All Replies (10)

more options

I have the same problem. Same OS too.

Modified by calhix

more options

Similar problem for me : I get a black screen on startup. Then some times when I open new tab, or each time I customize the interface : the black screen appears for a couple of seconds. Another issue: occasionally the firefox window sparkles, it's very disturbing.

(Windows 7 64bit)

more options

Turn off "hardware acceleration" in tools/options. Worked for me.

more options

I had a simular problem where menus and the url suggestions box flashes whenever I move the mouse or types a character. Turning off hardware acceleration worked for me.

more options

Thanks. It seems to have worked, so far at least!

more options

Actually, I have to rectify the previous post. Even after turning off Harware Acceleration I still have the same problem, or maybe somewhat less frequently.

more options

At the risk of sounding like an idiot, where has Tools/Options gone?

I can't find any tools menu in the new Firefox, and searches for options for turning off hardware acceleration are turning up nothing.

more options

I have the same issue...downgraded to 3.6

more options

Same here. And since some of the tools I use (Google Toolbar, McAfee Siteadvisor) aren't ready for version 5, I won't be installing it until they are.

more options

This problem appears to have been fixed in Firefox 5, even with hardware acceleration turned on