Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Downgrade back to Firefox 3.6.16 here

  • 1 reply
  • 226 have this problem
  • 1 view
  • Last reply by TonyE

Haminee
Haminee
more options

Go here if you are not happy with Firefox 4 and want the previous version of Firefox reinstalled. My biometric scanner is not recognized by Firefox 4 so I also had to revert to 3.6.16.

http://www.mozilla.com/en-US/firefox/all-older.html


corrected the version number in the title

Go here if you are not happy with Firefox 4 and want the previous version of Firefox reinstalled. My biometric scanner is not recognized by Firefox 4 so I also had to revert to 3.6.16. http://www.mozilla.com/en-US/firefox/all-older.html ''corrected the version number in the title''

Modified by the-edmeister

All Replies (1)

TonyE
TonyE
  • Moderator
more options

Is it the DigitalPersona biometric scanner? If it is DigitalPersona have abandoned it and it will not work in Firefox 4. For more details see https://support.mozilla.com/en-US/questions/799388