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I downloaded Firefox 4.0 andnow all my saved usernames and passwords have been deleted. How can I get them back securely?

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  • Last reply by Stopes

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I need to get back my saved usernames and passwords that were automatically accessed but now do not show up

I need to get back my saved usernames and passwords that were automatically accessed but now do not show up

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Where they saved in Firefox or in another program?

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Where they saved in Firefox or in another program?

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I uninstalled 4.0, the installed 3.6 again, and the problem was solved

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All my passwords are still stored in Firefox 4.0 but the program doesn't paste them into the login boxes.

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They were saved in Norton, I believe.