We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

every time I open Firefox and work on it, it freezes about 1 min then it works

  • 3 replies
  • 55 have this problem
  • 4 views
  • Last reply by m7md106

m7md106
m7md106
more options

Hello...

Every time I open Firefox and work on it for 3 or 2 minutes it stop responding for 1 minute then it works normally...

That happens every time I use Firefox and once it responds it works normally without any problem...

I have windows 4 (64 bit) Core 2 due 2.4 Ghz and 4 GB RAM...

note: That problem happens from Firefox 3.6.5 I think and still happens in Firefox 4...

Sorry for my bad English...

Hello... Every time I open Firefox and work on it for 3 or 2 minutes it stop responding for 1 minute then it works normally... That happens every time I use Firefox and once it responds it works normally without any problem... I have windows 4 (64 bit) Core 2 due 2.4 Ghz and 4 GB RAM... note: That problem happens from Firefox 3.6.5 I think and still happens in Firefox 4... Sorry for my bad English...

All Replies (3)

dynamite
dynamite
more options

See if the solutions given in this article help: Firefox hangs or is not responding - How to fix.

m7md106
m7md106 Question owner
more options

Thanks a lot

https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes

when I removed the check (Use hardware acceleration when available), every thing became okay...

m7md106
m7md106 Question owner
more options

It's back again!! any solution ?? :(