This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

back button doesn't work first time

  • 1 reply
  • 24 have this problem
  • 3 views
  • Last reply by hspindel

petrol
petrol
more options

I'm running 3.6.16 under Windows 7 on a Dell laptop. For about the last few weeks I've found when Firefox is loaded and I move from the home page to another, the Back button remains greyed out and I can't go back to the home page. This is true no matter what I set as my home page. After this first transition, the Back button works for the second and all subsequent transitions. That is, as soon as I load the third page in a session the Back button is enabled. This was the case in 3.6.15 and 3.6.16. I don't remember whether the problem started exactly when I upgraded from 3.6.14 to 3.6.15 or not.

I'm running 3.6.16 under Windows 7 on a Dell laptop. For about the last few weeks I've found when Firefox is loaded and I move from the home page to another, the Back button remains greyed out and I can't go back to the home page. This is true no matter what I set as my home page. After this first transition, the Back button works for the second and all subsequent transitions. That is, as soon as I load the third page in a session the Back button is enabled. This was the case in 3.6.15 and 3.6.16. I don't remember whether the problem started exactly when I upgraded from 3.6.14 to 3.6.15 or not.

All Replies (1)

hspindel
hspindel
more options

I had the same problem. Disabling the MacAfee Site Advisor plug-in fixed it.