Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

While first time i open a new website and go to next page by cliking some link then "Back Arrow " is not activating

  • 2 replies
  • 4 have this problem
  • 8 views
  • Last reply by ineed2know

sudhansu
sudhansu
more options

It's not a question but a new firefox 4.0 bug, While first time i open a new website and go to next page by cliking some link then "Back Arrow " is not activating to go back to the first page. 2nd page onwards back arrow button is working. I have checked with lots of site same problem so thought to report this.

It's not a question but a new firefox 4.0 bug, While first time i open a new website and go to next page by cliking some link then "Back Arrow " is not activating to go back to the first page. 2nd page onwards back arrow button is working. I have checked with lots of site same problem so thought to report this.

All Replies (2)

Gene1940
Gene1940
more options

I had a similar problem and found that it was caused by McAfee SiteAdvisor. If you have that extension, disable it and see if the problem goes away. If you don't have Site Advisor, disable all your extensions and see if the problem goes away. If the problem is gone, then add the extensions back one at a time until the problem returns.

Modified by Gene1940

ineed2know
ineed2know
more options

Good day to all. Likewise I am also having the same problem with Firefox and McAfee SiteAdvisor. No matter what I use for my intial "home page", whenever I do a search ... Google or Yahoo, etc., or navigate to a "favorites" URL, I cannot return to the "home page". The "BACK ARROW" is grayed out. If I should navigate a second time for the first navigation, then the back arrow is then available. In for Firefox to work properly, I have to disable SiteAdvisor. I though just maybe with Firefox v4.0 the problem would somehow be corrected. But sadly .... NO. I don't know if the problem is with Firefox or SiteAdvisor. This problem started after version 3.16.14 was released. Prior to that SiteAdvisor and McAfee were getting along fine! I sure hope that someone in the developer's department reading this !