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the "open a new tab button" stopped working.

  • 2 replies
  • 9 have this problem
  • 2 views
  • Last reply by joeicon99

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when I tried to open a new tab by clicking on the tab button it did nothing.

when I tried to open a new tab by clicking on the tab button it did nothing.

All Replies (2)

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Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

There are a couple of places to check for the Ask toolbar:

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TonyE, This info may help if it shows up again! I "solved" it by doing a SYSTEM RESTORE!, yesterday. I would not have expected to have had the ask toolbar disappear as a result of a restore. I did did not find the toolbar under extensions or the control panel-programs. After the fact!