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Since I installed version 4.0 of Firefox; once I get to gmail and enter my password it takes 30 seconds or more to actually get to my email, however I don't have this problem with gmail when I go through Internet Explorer.

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  • Last reply by Xircal

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when I open Firefox and try to get into my gmail account I have problems. I get there in a snap; however when I enter my password it takes 30 seconds or more to actually get to my email. I don't have this problem with gmail when I go through Internet Explorer. This all started when I installed version 4.0 of Firefox.

when I open Firefox and try to get into my gmail account I have problems. I get there in a snap; however when I enter my password it takes 30 seconds or more to actually get to my email. I don't have this problem with gmail when I go through Internet Explorer. This all started when I installed version 4.0 of Firefox.

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Try running Firefox in Diagnose Firefox issues using Troubleshoot Mode. If it functions properly in that configuration, one of your add-ons is the culprit.

P.S. Sorry it took so long to respond to your question.