Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I'm unable to update Adobe flash because mozilla is conflicting. What should I do?

  • 1 reply
  • 17 have this problem
  • 19 views
  • Last reply by AliceWyman

more options

I am trying to install and updated version of Adobe Flash Player 10.2. The error message reads "the installer will automatically continue when these conflicting applications are closed: Mozilla Firefox. I don't know how to close mozilla without disconnecting the internet. I am using an HP desktop with windows XP.

I am trying to install and updated version of Adobe Flash Player 10.2. The error message reads "the installer will automatically continue when these conflicting applications are closed: Mozilla Firefox. I don't know how to close mozilla without disconnecting the internet. I am using an HP desktop with windows XP.

All Replies (1)

more options

Just close all Firefox windows or use File -> Exit. You will not be disconnected from the Internet.