This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have a problem with the back browser.

  • 4 replies
  • 20 have this problem
  • 1 view
  • Last reply by TonyE

ginny1970
ginny1970
more options

Each time I open a tab (from start page) or bookmark, I cannot use the back button to return to original start page. I have to open a new window and then close the previous page. This happens every time and . Any suggestions?

Each time I open a tab (from start page) or bookmark, I cannot use the back button to return to original start page. I have to open a new window and then close the previous page. This happens every time and . Any suggestions?

Chosen solution

I see you use McAfee, do you have the McAfee Site Advisor extension? The McAfee Site Advisor add-on has caused problems with the back button, uninstalling or disabling it should fix the problem.

Read this answer in context 👍 2

All Replies (4)

TonyE
TonyE
  • Moderator
more options

Chosen Solution

I see you use McAfee, do you have the McAfee Site Advisor extension? The McAfee Site Advisor add-on has caused problems with the back button, uninstalling or disabling it should fix the problem.

Modified by TonyE

ginny1970
ginny1970 Question owner
more options

Thanks Tony. I will give it a try.

ginny1970
ginny1970 Question owner
more options

Tony, I have disabled the McAfee Site Advisor and the problem is solved. Thanks so much for your help. This problem had been driving me crazy.

TonyE
TonyE
  • Moderator
more options

You're welcome