Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Password always "incorrect" on set up

  • 1 reply
  • 12 have this problem
  • 5 views
  • Last reply by younkint

younkint
younkint
more options

I have attempted to set up Sync on my main machine (OS X 10.6.7). I am unable to get past the main setup screen as my chosen password keeps showing as incorrect when entered. Every time, even when I have it changed. I can log in to the Sync web page when the password is changed, but the Sync preferences will not accept it, even when "updated." I've also deleted my account and started over completely several times. No matter what, my password is shown as "incorrect" whenever I enter it.

What's with this?

I have attempted to set up Sync on my main machine (OS X 10.6.7). I am unable to get past the main setup screen as my chosen password keeps showing as incorrect when entered. Every time, even when I have it changed. I ''can'' log in to the Sync web page when the password is changed, but the Sync preferences will not accept it, even when "updated." I've also deleted my account and started over completely several times. No matter what, my password is shown as "incorrect" whenever I enter it. What's with this?

All Replies (1)

younkint
younkint Question owner
more options

I see a bug report (Bugzilla@Mozilla – Bug 649129) that is an identical problem to what I reported above. Report is dated today, April 11, 2011.

Modified by younkint