This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Every time I open an email in Mircrosoft Outlook, Firefox tries to download files which lead nowhere, and I end up on each and every email having to cancel the attempted firefox dowload

  • 2 replies
  • 44 have this problem
  • 3 views
  • Last reply by Gtmorick

more options

Each and every email I open in Outlook creates a firefox download file which I have to cancel as it leads nowhere as I have tried to follow it and see if it leads anywhere. I have tried chat and sat on chat for 45 minutes, then get disconnected. Before removing Firefox and going back to Explorer which I hate I wanted to see if this can be solved, only started with 3.6 and I upgraded to 4.0 and problem is still there

Each and every email I open in Outlook creates a firefox download file which I have to cancel as it leads nowhere as I have tried to follow it and see if it leads anywhere. I have tried chat and sat on chat for 45 minutes, then get disconnected. Before removing Firefox and going back to Explorer which I hate I wanted to see if this can be solved, only started with 3.6 and I upgraded to 4.0 and problem is still there

All Replies (2)

more options

the post below seems to work for me...thx

Modified by hudini

more options

I had the same problem. The fix is to go Oulook. Under "View" turn off "People Pane". That's all it takes problem went away.