This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox does not remember our usernames for hotmail anymore

  • 4 replies
  • 15 have this problem
  • 15 views
  • Last reply by Peterpilot

Peterpilot
Peterpilot
more options

Since our update to Firefox 4.0, Firefox does not remember our usernames for Hotmail anymore. Only the last used username is remembered. We don't have problems with other websites regarding this. So why is it only with Hotmail? I cleared all cookies, but no change.... Can you help us out?

Since our update to Firefox 4.0, Firefox does not remember our usernames for Hotmail anymore. Only the last used username is remembered. We don't have problems with other websites regarding this. So why is it only with Hotmail? I cleared all cookies, but no change.... Can you help us out?

Modified by Peterpilot

All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

Peterpilot
Peterpilot Question owner
more options

I've tried everything above, but no joy....

Does anyone have more ideas?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can't save the name and password from Hotmail via the Password Manager in current Firefox versions. Hotmail (live.com) uses JavaScript to create the login form.

You should be able to use save form data to save user names and other form data like I posted above.

Don't you get a drop down list that shows previously entered names?

Make sure that you do not run Firefox in permanent Private Browsing mode.

  • https://support.mozilla.com/kb/Private+Browsing
  • You enter Private Browsing mode if you select: Firefox > Preferences > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Firefox > Preferences > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Permanent Private Browsing mode"
Peterpilot
Peterpilot Question owner
more options

No dropdone list and private browsing is off. And the strange thing is that this occurs only with hotmail. With other sites, no problem.