This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox isn't playing videos from youtube or other sites

  • 1 reply
  • 46 have this problem
  • 6 views
  • Last reply by mathesont

mathesont
mathesont
more options

Yesterday everything was fine, but today is just a black box where the videos should be. Cannot find any changes to settings or plug-ins. Videos play fine in IE

Yesterday everything was fine, but today is just a black box where the videos should be. Cannot find any changes to settings or plug-ins. Videos play fine in IE

All Replies (1)

mathesont
mathesont Question owner
more options

Gave up and reinstalled Firefox. All is well.