Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

On online banking websites, why does the gold padlock symbol not appear in Firefox 4 even though the 'hpps' is in the address

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Helper7677

bmc73
bmc73
more options

The security padlock always was shown on secure banking websites using earlier versions of Firefox but does not appear on Firefox 4. I therefore no longer use firefox when doing online banking but would like to do so if I could make the padlock appear. Is there any answer to my problem please?

The security padlock always was shown on secure banking websites using earlier versions of Firefox but does not appear on Firefox 4. I therefore no longer use firefox when doing online banking but would like to do so if I could make the padlock appear. Is there any answer to my problem please?

All Replies (1)

Helper7677
Helper7677
more options

Your answer is at: https://support.mozilla.com/en-US/questions/814866

Please do not double-post questions. Thanks