Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I open Comcast.Net using Firefox 2.0.0.20 on my Mac OS 10.3.9?

  • 2 replies
  • 33 have this problem
  • 6 views
  • Last reply by cmonzella

more options

I have in the past opened my Comcast.Net email account using Firefox 2.0.0.20. Today when I tried to get to Comcast.Net when I clicked on the link "I do not want to update Firefox. Take me to Comcast.Net" I was not connected. I need to keep Firefox 2.0.0.20 in order to use some of my other accounts. Why cannot I open Comcast.Net?

I have in the past opened my Comcast.Net email account using Firefox 2.0.0.20. Today when I tried to get to Comcast.Net when I clicked on the link "I do not want to update Firefox. Take me to Comcast.Net" I was not connected. I need to keep Firefox 2.0.0.20 in order to use some of my other accounts. Why cannot I open Comcast.Net?

All Replies (2)

more options

You'll have to ask Comcast about that issue.

Worked for me with Namoroka 3.6.18pre (which is the latest nightly version of Firefox 3.6) on Monday, but doesn't work today - Comcast changed something yesterday or today. I tried clearing my cookies for comcast.net, but that didn't help.

edit
Try using this extension to make Comcast think you are using a newer browser than you have.
https://addons.mozilla.org/en-US/firefox/addon/user-agent-switcher/

Modified by the-edmeister

more options

I tried the Firefox add-on but it didn't get me back onto Comcast.Net. I called Comcast and the person who responded had no really good suggestions. She did not say Comcast had changed its setup the day before, but implied that I'm just going to have to live with it.