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Firefox try software update everytime I start and cannot connect to the update server

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  • 7 have this problem
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  • Last reply by cor-el

yoni123
yoni123
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Every time I start Firefox it opens a "Software update" and then remains stay on"connecting to the update server..." forever. My OS is XP with SP3

Every time I start Firefox it opens a "Software update" and then remains stay on"connecting to the update server..." forever. My OS is XP with SP3

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you get an error message that you do not have sufficient permissions or have other problems with updating to update then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.