Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I get the previous version of Firefox back? I do not like FF4!

more options

FF4 is not compatible with my Norton Toolbar and I have to have the toolbar it auto keeps all of my passwords. And there are several other things missing that I prefer to have. I want the previous version back or I will go back to Internet Explorer I guess.

FF4 is not compatible with my Norton Toolbar and I have to have the toolbar it auto keeps all of my passwords. And there are several other things missing that I prefer to have. I want the previous version back or I will go back to Internet Explorer I guess.

Chosen solution

Here's the process to roll back:

First, I recommend backing up your Firefox settings in case something goes wrong. See Backing up your information.

Next, download and save Firefox 3.6 to your desktop for future installation. http://www.mozilla.com/firefox/all-older

Close Firefox 4, and uninstall it. Do not remove your personal data and settings, just the program.

Then finally you can reinstall Firefox 3.6. Unless you have installed an incompatible add-on, it should pick up where you left off. If there are serious issues, please post back with details.

Note: I haven't actually tried this myself!

Read this answer in context 👍 1

All Replies (3)

more options

Chosen Solution

Here's the process to roll back:

First, I recommend backing up your Firefox settings in case something goes wrong. See Backing up your information.

Next, download and save Firefox 3.6 to your desktop for future installation. http://www.mozilla.com/firefox/all-older

Close Firefox 4, and uninstall it. Do not remove your personal data and settings, just the program.

Then finally you can reinstall Firefox 3.6. Unless you have installed an incompatible add-on, it should pick up where you left off. If there are serious issues, please post back with details.

Note: I haven't actually tried this myself!

more options

@jscher2000.....Thank you sooooo much!! You are awesome!! This totally worked and I have my Norton Toolbar back!! I DO NOT like FF4 at all! I would if it at least had my toolbar...but there is no refresh button and everything is in a different place. Anyway, again, thank you very much!! :)

more options

For future reference, the refresh button is the little circular arrow at the end of the address box. It changes from Reload to Go (when you're changing the address) to Stop (while the page is loading). It's an adjustment having all three combined into one. You can split them apart again if you like, but we can save that for later...