This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Where does the padlock icon, to indicate a secure site, appear? I can't find it.

  • 3 replies
  • 78 have this problem
  • 7 views
  • Last reply by cor-el

more options

The padlock icon used to appear on the bar at the bottom of the screen (right hand side) to indicate the site was secure, eg doing banking online. Now I can't find it - so how do I know if a website is secure?

The padlock icon used to appear on the bar at the bottom of the screen (right hand side) to indicate the site was secure, eg doing banking online. Now I can't find it - so how do I know if a website is secure?

Chosen solution

The idea is that you can use the area to the left of the address (green, blue, or plain) to check whether the site is secure.

Site Identity Button | How to | Firefox Help

But if you prefer having a lock, I have read about this add-on you can use:

firefox 4 where is the padlock bottom right corner | Firefox Support Forum | Firefox Help

Read this answer in context 👍 5

All Replies (3)

more options

Chosen Solution

The idea is that you can use the area to the left of the address (green, blue, or plain) to check whether the site is secure.

Site Identity Button | How to | Firefox Help

But if you prefer having a lock, I have read about this add-on you can use:

firefox 4 where is the padlock bottom right corner | Firefox Support Forum | Firefox Help

more options

The Mozilla website, among others, shows the security man icon with a tan background (when I click on the site identity button). Not grey, blue, or green. What does this tan color mean?

Is the color different because I'm using Red Cats (blue flavor) 5.5 for my Firefox theme?

Modified by Spade

more options

Do you see a https: protocol in the location bar being used or is there an unencrypted HTTP connection?