This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can't I save a user name or password on msn.

  • 2 replies
  • 4 have this problem
  • 1 view
  • Last reply by agrandad

more options

I have boxes to check on msn login to save user i.d. and password. I check them but they are never saved. Also I get an error message twice that says my information is being sent unsecurely.

I have boxes to check on msn login to save user i.d. and password. I check them but they are never saved. Also I get an error message twice that says my information is being sent unsecurely.

All Replies (2)

more options

Websites remembering you and automatically log you in is stored in a cookie.

  • Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.

Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.


more options

Didn't work.