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I have firefox 4.0.1 on vista laptop and it crashes when i try to use add-on manager

  • 5 replies
  • 25 have this problem
  • 8 views
  • Last reply by WolverineX

WolverineX
WolverineX
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today in the morning everything was ok, this afternoon firefox started crashing when i tried to access Frontierville on Facebook... i installed fresh version of flash player but no help.contacted makers of the game about that...but in the evening when i tried to access add-on manager it also sent firefox crashing...tried reinstalling the firefox but to no avail...

i didn't install any add-ons recently ( at least that i know)

today in the morning everything was ok, this afternoon firefox started crashing when i tried to access Frontierville on Facebook... i installed fresh version of flash player but no help.contacted makers of the game about that...but in the evening when i tried to access add-on manager it also sent firefox crashing...tried reinstalling the firefox but to no avail... i didn't install any add-ons recently ( at least that i know)

Modified by WolverineX

All Replies (5)

Jebusura
Jebusura
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I get the add-on manager start to load up but then it crashes after a few seconds, if I try to click extentions or something else it still has the same effect of the browser crashing! Please help

WolverineX
WolverineX Question owner
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i found a temporary work-a-round. it doesn't solve it but helps not to crash go to Help menu and click on Restart with add-ons disabled. then click yes when you are asked do you want to restart. and then on the next window click on start firefox in safe mode. that helped me with frontierville and also with accessing add-on manager

GeertVc
GeertVc
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I was not using Windows Vista, but Windows XP. However, got the same issue. Problem was caused by the AVG Safe Search add-in. Disabling this add-in resolved the issue.

Legwon
Legwon
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GeertVc ... u are correct and ty :) ... been tryin to even GET INTO that thing and see what was goin on ... grrrr ... ty again :D

WolverineX
WolverineX Question owner
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now that i've upgraded to firefox 5 this problem is solved for me