This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

cannot open a new tab

  • 3 replies
  • 3 have this problem
  • 3 views
  • Last reply by Karen_L

Karen_L
Karen_L
more options

Firefox will not allow me to open a new tab by clicking the + (tab) button or by going to" File" - "new tab". Nothing happens. It still opens them if I click on a link in a web page. This feature has always worked in the past. Why has it suddenly stopped working and how do I get it back? Everything else seems fine.

Firefox will not allow me to open a new tab by clicking the + (tab) button or by going to" File" - "new tab". Nothing happens. It still opens them if I click on a link in a web page. This feature has always worked in the past. Why has it suddenly stopped working and how do I get it back? Everything else seems fine.

All Replies (3)

TonyE
TonyE
  • Moderator
more options

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

There are a couple of places to check for the Ask toolbar:

brinda
brinda
more options

Firstly try restarting your computer and see if it persists. Also, try running firefox in Safe mode . It should tell you where the problem lies.

A shortcut to open tabs is Ctrl+t

Karen_L
Karen_L Question owner
more options

Thank you TonyE. All is working fine now. Such a simple fix, but soooo frustrating when I don't know how to fix it. Many Thanks