This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

while printing i get the background color as grey not white. Why?

  • 1 reply
  • 5 have this problem
  • 2 views
  • Last reply by Xircal

MURALI KRISHNA
MURALI KRISHNA
more options

when i print from your webpage from mail account and others The background color is printed as grey and the printed matter is not visible clearly. I want the background printed as white so that the printed matter is clear. kindly help

when i print from your webpage from mail account and others The background color is printed as grey and the printed matter is not visible clearly. I want the background printed as white so that the printed matter is clear. kindly help

All Replies (1)

Xircal
Xircal
more options
  1. Press the ALT key to toggle the text links on (and off).

  2. Click File, then Page Setup

  3. Remove the checkmark from "Print background" (color & images)

You appear to have adware/spyware installed. Click the Firefox button, then go to Add-ons, then Plugins and disable "My Web Search". See http://en.wikipedia.org/wiki/My_web_search

This may or not have something to do with it, but it is in any event an undesirable add-on.