This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can no longer insert attachments or emoticons to e-mail messages.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by jeanmaley

jeanmaley
jeanmaley
more options

How can I re- activate the options to attach documents and/or emoticons to my email messages?

How can I re- activate the options to attach documents and/or emoticons to my email messages?

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Firefox doesn't do email, it's a web browser.

If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.

If your problem is with Mozilla Thunderbird, see this forum for support. http://www.mozillamessaging.com/en-US/support/
or this one
http://forums.mozillazine.org/viewforum.php?f=39

jeanmaley
jeanmaley Question owner
more options

Okay, I will contact my service provider about this email issue as you've directed. Thank you for pointing the way!