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The NYT website won't stop loading whenever it does an auto-update. While this loading continues, other websites are unresponsive until I force the loading to terminate. This started happening with FF 4.0.1.

  • 1 reply
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  • Last reply by cor-el

dgruber
dgruber
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When I do a manual refresh on certain sites like NY Times or CNN, or when sites like NYT periodically push an update through, the updates won't stop loading. It's as though the update never completes. The rotating circle icon on the affected tab just continues indefinitely. While this is happening, other websites that I try to open or update are either very slow or unresponsive.

My fix has been to force the update to terminate by using the red X button next to the website name. Then other websites respond normally but often the one that I have manually stopped becomes unresponsive.

When I do a manual refresh on certain sites like NY Times or CNN, or when sites like NYT periodically push an update through, the updates won't stop loading. It's as though the update never completes. The rotating circle icon on the affected tab just continues indefinitely. While this is happening, other websites that I try to open or update are either very slow or unresponsive. My fix has been to force the update to terminate by using the red X button next to the website name. Then other websites respond normally but often the one that I have manually stopped becomes unresponsive.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

In Firefox 4 you can use one of these to start in Safe mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)