This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Visited a secure site, but found no indication on FIREFOX that site was secure (e.g.: No padlock displayed) so switched to internet explorer to continue....

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by TonyE

more options

Visited a secure site to renew my membership, but there was no indication on FIREFOX WINDOW that the site was secure. Whereas, when using Internet Explorer the usual padlock symbol was displayed.

Visited a secure site to renew my membership, but there was no indication on FIREFOX WINDOW that the site was secure. Whereas, when using Internet Explorer the usual padlock symbol was displayed.

All Replies (1)

more options

The padlock has been replaced by the site identity button, for details on using it see https://support.mozilla.com/kb/Site+Identity+Button

If you want to add a padlock icon to the location bar, you can use the Padlock add-on - https://addons.mozilla.org/firefox/addon/padlock-icon/