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I cannot sign in, it shows sign in at top left corner only but area does not appear where I normally put my password in.

  • 1 reply
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  • Last reply by cor-el

angelalegget@hotmail.com
angelalegget@hotmail.com
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1. I go to Firefox 2. I go to hotmail 3. I sign in BUT 4. Firefox will not let me sign in shows sign in at top left hand corner only& will not go any futher therefore section where I normally sign in & put password does not appear 5. Tried all day/night

1. I go to Firefox 2. I go to hotmail 3. I sign in BUT 4. Firefox will not let me sign in shows '''sign in''' at top left hand corner only& will not go any futher therefore section where I normally sign in & put password does not appear 5. Tried all day/night

All Replies (1)

cor-el
cor-el
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove the Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).