This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Now Private Browsing is NOT available on my Tools Menu--only Stop Private Browsing appears and it's grayed-out=NOT available; so why is that so=Why isn't Private Browsing available = can't I use it any longer?

  • 2 replies
  • 32 have this problem
  • 1 view
  • Last reply by lga4all

Flyak
Flyak
more options

Now Private Browsing is NOT available on my Tools Menu--only Stop Private Browsing appears and it's grayed-out=NOT available; so why is that so=Why isn't Private Browsing available = can't I use it any longer

Now Private Browsing is NOT available on my Tools Menu--only Stop Private Browsing appears and it's grayed-out=NOT available; so why is that so=Why isn't Private Browsing available = can't I use it any longer

All Replies (2)

TonyE
TonyE
  • Moderator
more options

You are in permanent private browsing mode. To stop Firefox opening in permanent private browsing mode do this:

  1. Open the Options window and go to the Privacy panel
  2. Change the setting "Firefox will" to "Remember history", alternatively if you set it to "Use custom settings for history", de-select the setting "Permanent Private Browsing mode"
lga4all
lga4all
more options

I just followed your directions about the Options window Privacy panel change to "remember history". AND IT WORKED!. Thank you. === George ===