This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

recently i can not able to save pictures on my laptop when i use firefox 4.0.1

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by ranpico

more options

i can save and download movies, music, programs from Facebook or YouTube by IDM ......but i can not able to save picture except when i reinstall my Firefox. after a while this problem will be back.

i can save and download movies, music, programs from Facebook or YouTube by IDM ......but i can not able to save picture except when i reinstall my Firefox. after a while this problem will be back.

All Replies (2)

more options

Click the Firefox button, go to Add-ons, then Plugins and disable the Yahoo! activeX Plug-in Bridge.

ActiveX is a Microsoft technology which isn't supported in Firefox and is inherently dangerous when run outside of Internet Explorer since it's actively targeted by hackers. You don't need it in any event to use Yahoo.

When you installed Foxit Reader, did you opt-out of the "Ask Toolbar" installation? If not, then you have it on your system. Remove it via Add-ons, then Extensions. There are compatibility problems between Ask and Firefox at the moment.

more options

it's done .....I'll be in touch for it's result