This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am being redirected to a new home page and search engine today ,not able to change back site name is WebNessPlus .what can i do to remove and return to regular home page and Mozilla page

  • 4 replies
  • 145 have this problem
  • 2 views
  • Last reply by marko7460

more options

I opened my Mozilla page today and was suddenly redirected to new home page with name Web.NessPlus, i have no knowledge of adding this to my system or Mozilla page. I have not attempted to change anything on that page accept one add-on for Download Helper the other night. I have tried to reset the home page but it returns to this site after i reopen home page .

I opened my Mozilla page today and was suddenly redirected to new home page with name Web.NessPlus, i have no knowledge of adding this to my system or Mozilla page. I have not attempted to change anything on that page accept one add-on for Download Helper the other night. I have tried to reset the home page but it returns to this site after i reopen home page .

All Replies (4)

more options

If I understand correctly "Home" toolbar button or "Alt+Home" brings up the Google Partner search page http://web.newsplus.com page. When you tried to replace the home page with your own did you press "OK" at the bottom.

Try again, and test it. You can also check that about:home typed into the Location bar provides you with the default Home page supplied by Mozilla.

If the problem is not solved or the about:home does not provide the correct page then you will want to go into about:config and filter on web.nessplus and see what you find there -- you can right-click on the item to reset to the default.


Another place to look would be your cookies, search for nessplus and delete any cookie that contains that text string. If you don't know how to search for such a cookie and delete it see topic "Delete cookies for a single site" in Deleting cookies | How to | Firefox Help -- don't delete all of your cookies that would be overkill.

Do you know where or how you got tricked into installing it.

Modified by David McRitchie

more options

Do you use the add-on called "HOME BOOK LINKS" to enable "download this file" of IDM notification for getting links? Just disable this add-on and install the IDM 6 (then use the add-on IDM CC 7.2.3 instead).

more options

I am having the same problem. qbuitu, I do not use the HOME BOOK LINKS, however, I noticed I have it listed in my addons. I disabled it, but I am still having the same problem. Any other suggestions?

more options

I don't have homebooklinks in my add-on list, however this is what i found

  1. Go to about:config
  2. search for extensions.homebooklinks
  3. Double click on all the values that have nessplus and leave those fields blank

NOTE: This is a very dirty quick fix. Im still figuring out how homebooklinks got into my system.

Modified by marko7460