We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox stalls while attempting to remotely access my PC using Logmein. It used to work fine. It still works using Explorer.

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by flcowboy

more options

Firefox stalls while attempting to remotely access my PC using Logmein. It used to work fine. It still works using Explorer.

Firefox stalls while attempting to remotely access my PC using Logmein. It used to work fine. It still works using Explorer.

All Replies (1)

more options

I got a response from LogMeIn today about this. Per their e-mail to me:

In chatting with another representative, I was told about something to check in Firefox that I didn't know about - if you go to Options > Advanced > General > Browsing > Use hardware acceleration when available and uncheck it - it might resolve your issue with Firefox 6.

I admit, after doing this one simple step, I tested by using the Ignition app for iPhone, remoted my computer, and Firefox 6 responded flawlessly!