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new format, mark B Marks, doesn't work, get old One Back

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by cor-el

totjimm
totjimm
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when I go to " Book Mark this page" a new format appears, that I can't use. A Box with an arrow pointing to the "star" in the address box. I am unable to navigate this format, and unable to bring up a new FOLDER to enter the Bookmark into. What happened to the old Firefox Bookmark Format?

when I go to " Book Mark this page" a new format appears, that I can't use. A Box with an arrow pointing to the "star" in the address box. I am unable to navigate this format, and unable to bring up a new FOLDER to enter the Bookmark into. What happened to the old Firefox Bookmark Format?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

In Firefox 4 you can use one of these to start in Safe mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)