This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why does PayPal says my browser (4.01) has a known security flaw?

  • 2 replies
  • 14 have this problem
  • 2 views
  • Last reply by youngsmith

wkingston
wkingston
more options

I received a message from PayPal that says:

"It looks like you may be using an outdated browser with known security issues.

Help keep your computer and your PayPal account protected by updating your browser today."

When I checked Mozilla, it says I'm using the most current browser. I don't want to login to secure website if there is a security problem with Firefox. I can't surf without Firefox! Please help!

I received a message from PayPal that says: "It looks like you may be using an outdated browser with known security issues. Help keep your computer and your PayPal account protected by updating your browser today." When I checked Mozilla, it says I'm using the most current browser. I don't want to login to secure website if there is a security problem with Firefox. I can't surf without Firefox! Please help!

All Replies (2)

TonyE
TonyE
  • Moderator
more options

This sounds like a fraudulent email and will not be from PayPal. PayPal never send emails telling you to download software.

This link from PayPal shows their advice concerning fake emails - https://www.paypal.com/cgi-bin/webscr?cmd=p/gen/email-security-outside

youngsmith
youngsmith
more options

Mine was not an email. It was a security page on https paypal. I did a search on paypal while logged into my account & this page showed up. Not fraudulent. But I suspect that paypal didn't recognize this newer version of firefox & hence the warning page.