We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't get rid of Ask as my search engine in upper right corner. I remove it and it comes right back when I open Firefox again. I want to use Google.

  • 2 replies
  • 8 have this problem
  • 99 views
  • Last reply by SafeBrowser

more options

I have removed some of the other search engines....ie, Bing, eBay, etc and they stay gone. But Ask comes back again and again!!

I have removed some of the other search engines....ie, Bing, eBay, etc and they stay gone. But Ask comes back again and again!!

All Replies (2)

more options

I have the same problem but with Bing instead. What can I do?

more options
  1. Remove Ask Toolbar (if you have it installed):
  2. Reset your home page (if the Ask search page is displayed when starting Firefox): http://support.mozilla.com/en-US/kb/How+to+set+the+home+page
    • You can reset to the default by clicking "Restore to default" on Options > General > Startup > Home page. Be sure to set "When Firefox starts" to "Show my home page" on that same panel.
  3. Reset your Location Bar search engine (if typing a few words in the URL/Location Bar takes you to Ask search):
  4. If Ask is shown in your Search Bar and you want to remove it:


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



cjjbooth:

Not related to your question, but...

You need to update some plug-ins: