This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why do I have to clear cookies every 3 days because YOUR Firefox is screwed? Do I need to go back to Explorer again?

  • 1 reply
  • 6 have this problem
  • 3 views
  • Last reply by cor-el

Maxsdad
Maxsdad
more options

I'll try to open a news page and get an error message Sorry, Bad Request. Your browser sent a request that this server could not understand.

Size of a request header field exceeds server limit.

According to your forum, I need to clear cookies. It works, but I then have to reload passwords and settings, and repeat the whole thing 3 days later? if Firefox isn't going to fix the problem, just tell me and I'll stop using it completely.

I'll try to open a news page and get an error message Sorry, Bad Request. Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. According to your forum, I need to clear cookies. It works, but I then have to reload passwords and settings, and repeat the whole thing 3 days later? if Firefox isn't going to fix the problem, just tell me and I'll stop using it completely.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You may have security or cleanup software that messes with files in the Firefox Profile Folder is the cookies get corrupted.