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Personas has stopped working after Windows updates. Halp! How do I get personas to start working again?

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  • Last reply by joannemcc

joannemcc
joannemcc
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Personas was working just fine. A few days ago there was a Windows update (somewhere along the lines of 20 updates). Both our Vista laptop AND our 7 Desktop were updated and now personas doesn't work on either computer . . . with the exception of one user account on the desktop. <--- which is weird, huh?

We are perplexed. When we mouse over a persona, the font color changes but the picture doesn't. When we wear a new persona again, only the font color changes but the picture doesn't. It seems to be 'stuck' on whatever our current persona is on the computer. I also tried uninstalling personas and rebooting and . . . the persona picture was still on the computer. More weirdness. I re-downloaded personas after this but the problem persists.

I've searched and searched and can't find anything on this. My best guess is that it has something to do with one of the Windows updates as several of them were security updates ... but this is only a guess on my part.

Any help would be greatly appreciated. Let me know what other information I can provide to try and resolve this problem.

Oh, both machines are running the current versions of Java and Adobe flash. We are running on Firefox 3.6.17 on both laptop and desktop.

Personas was working just fine. A few days ago there was a Windows update (somewhere along the lines of 20 updates). Both our Vista laptop AND our 7 Desktop were updated and now personas doesn't work on either computer . . . with the exception of one user account on the desktop. <--- which is weird, huh? We are perplexed. When we mouse over a persona, the font color changes but the picture doesn't. When we wear a new persona again, ''only'' the font color changes but the picture doesn't. It seems to be 'stuck' on whatever our current persona is on the computer. I also tried uninstalling personas and rebooting and . . . the persona picture was still on the computer. More weirdness. I re-downloaded personas after this but the problem persists. I've searched and searched and can't find anything on this. My best guess is that it has something to do with one of the Windows updates as several of them were security updates ... but this is only a guess on my part. Any help would be greatly appreciated. Let me know what other information I can provide to try and resolve this problem. Oh, both machines are running the current versions of Java and Adobe flash. We are running on Firefox 3.6.17 on both laptop and desktop.

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joannemcc
joannemcc Question owner
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Anyone else experiencing this problem? Anyone have any ideas/suggestions on what to look for to try and resolve this? Thx.