This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have a problem with cookies not being enabled. I followed the guide "Enabling and deleting cookies", but it did not save new settings to my computer. What should I do?

emwindsor
emwindsor
more options

I am trying to login to Facebook. I keep getting error message

Cookies Required

Cookies are not enabled on your browser. Please adjust this in your security preferences before continuing.

I followed the Firefox direction for privacy settings but they are not being saved. What am I doing wrong?

I am trying to login to Facebook. I keep getting error message Cookies Required Cookies are not enabled on your browser. Please adjust this in your security preferences before continuing. I followed the Firefox direction for privacy settings but they are not being saved. What am I doing wrong?

Chosen solution

If you are blocking cookies, make an exception; If you are not blocking cookies, make sure you don't block site with an exception. Compare your settings to

Some references:

Read this answer in context 👍 9

All Replies (1)

David McRitchie
David McRitchie
more options

Chosen Solution

If you are blocking cookies, make an exception; If you are not blocking cookies, make sure you don't block site with an exception. Compare your settings to

Some references: