Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Message, "Sorry, we can't find 'www.XXXX.com'. Please check the spelling of the web address."

  • 2 replies
  • 101 have this problem
  • 5 views
  • Last reply by etm42

etm42
etm42
more options

I'll click on a reliable underlined link (say, for "www.youtube.com"), and get a blank screen w/message, "Sorry, we can't find 'www.youtube.com'. Please check the spelling of the web address." This happens frequently enough to be annoying, even with links that normally work perfectly.

I'll click on a reliable underlined link (say, for "www.youtube.com"), and get a blank screen w/message, "Sorry, we can't find 'www.youtube.com'. Please check the spelling of the web address." This happens frequently enough to be annoying, even with links that normally work perfectly.

All Replies (2)

HCav
HCav
more options

I have submitted this problem many. MANY times and have yet to receive a solution. Chrome looks better each time

etm42
etm42 Question owner
more options

Thanks for your response. I have Chrome on my computer, but haven't tried it yet. What has your experience with Chrome been like -- does it do a better job overall than Firefox? Are there any problems with Chrome a potential user should know about in advance? Thanks again!