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I cannot open PDF files when I am using Firefox, how can I fix this?

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  • 8 have this problem
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  • Last reply by jtong228

norm.johnson0819
norm.johnson0819
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I cannot open PDF files while I am using Firefox. This is true for opening PDF pages in Firefox and outside of Firefox.

I cannot open PDF files while I am using Firefox. This is true for opening PDF pages in Firefox and outside of Firefox.

All Replies (1)

jtong228
jtong228
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I ran into the same problem, and here is what I have done to fix it. Go to Tools/Add-ons You might have to get the latest Adobe Acrobat Reader (Likely 10.x.....) On any exiting Adobe Acrobat Reader select disable (to disable the plug-in) If you have already gotten the latest Adobe Acrobat Reader just disable any earlier version. There is no official way to uninstall a plug-in so this it the workaround. If you do need to uninstall the plugin you need to type about:config ....about:plugins search for the article to do it.