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Why is my WiseStamp extension no longer working?

  • 8 replies
  • 34 have this problem
  • 1 view
  • Last reply by SilverCat

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Today, I downloaded Firefox 5 and the WiseStamp extension has stopped inserting my signature into Google emails. Additionally, the WiseStamp button at the top of the email page is no longer there.

There was no problem running WiseStamp when I was using Firefox 4. The WiseStamp has not been disabled in my Firefox extension list.

Today, I downloaded Firefox 5 and the WiseStamp extension has stopped inserting my signature into Google emails. Additionally, the WiseStamp button at the top of the email page is no longer there. There was no problem running WiseStamp when I was using Firefox 4. The WiseStamp has not been disabled in my Firefox extension list.

Chosen solution

Hi SilverCat, We have released an updated version and are awaiting for a Mozilla Gallery approval. Meanwhile you can download this version from here http://help.wisestamp.com/7j Enjoy Firefox 5 and WiseStamp

Josh @WiseStamp

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All Replies (8)

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Chosen Solution

Hi SilverCat, We have released an updated version and are awaiting for a Mozilla Gallery approval. Meanwhile you can download this version from here http://help.wisestamp.com/7j Enjoy Firefox 5 and WiseStamp

Josh @WiseStamp

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Excellent same-day service. Everything is now A-OK with WiseStamp. Thank you for the solultion!

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How many people have had success with this download? I didn't have any luck and still don't have wisestamp working with FF5. Has Mozilla approved it yet?

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@ Amanda ~ the solution worked like a charm for me. Maybe it's worth another try on your part.

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I did the "fix" and it still doesn't work for me. The signature was there a few days ago and now it's not.

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@Rebecca It may be that you are not using Firefox 5. Try replying to Amanda's post (above yours) and ask her if she got her WiseStamp working okay. Perhaps she can give you some tips. My problem was solved with the WiseStamp update for Firefox 5 posted by Josh at WiseStamp. Good luck.

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My browser is completely updated and nothing works including several websites who say that my browser is no supported.

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Rebecca, see if you can get any help here: http://help.wisestamp.com/

Hope it works out for you.