This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My Top Sites Quit Working When Firefox 5 Was installed

more options

Firefox installed 5 the my top sites comes up with a black screen with no top sites on the page and get stuck there

Firefox installed 5 the my top sites comes up with a black screen with no top sites on the page and get stuck there

All Replies (4)

more options

You can try this extension to override compatibility issues,

more options

The top sites tab still don't work

more options

You can update to FoxTab 1.4.3 here. The new version is FF5 compatible.

If you had previous bookmarks saved in Top Sites and they don't show up when you install the updated add-on, just click on 'edit' at the bottom of the screen and it should restore your previous layout.

more options

Several weeks ago my "Top Sites" screen quit working. I had about 12 web sites displayed on it; then one day I started getting an empty screen instead of my 12 pages. In the lower left corner I seethe "Edit" button, a "suitcase" button and a "magnifying glass" button, but they don't do anything. I don't know what caused this situation - I don't recall it being associated with any software updates - I keep all updates currect. I'm using Windows Vista and Firefox. Any ideas?